FAQ

For further questions or comments, please contact Electriq Power support at [email protected].

Overview

PowerPod is a rechargeable home battery and home energy management solution that stores energy from solar or the grid and uses it to help lower energy costs and provide back up power in case of power outages. With a built-in inverter, the PowerPod can be retrofitted into an existing solar system, be part of a brand new solar system, or can be a stand-alone system. The PowerPod’s PowerHub energy management system helps to reduce energy costs, and allows users to control and monitor the PowerPod from anywhere in the world. When new firmware or software updates get released the PowerPod is automatically updated with the new features and functionality

PowerPod can be used for a variety of applications, including:

  • PowerPod provides seamless backup power in the event of a utility power outage. In a longer outage, PowerPod can recharge from a solar power system. If necessary, it can even run the home from solar and PowerPod indefinitely.
  • If the utility offers a time-of-use rate plan, PowerPod can charge when rates are low and use that energy during expensive times to reduce electricity bill charges
  • Self-Powering your home
  • With PowerPod you can use more of your solar by storing the excess energy and using it at night, which increases the amount of solar energy that directly powers your home
  • You can monitor and manage your solar, PowerPod and home energy use in real-time with the Electriq Power mobile app.

With the PowerPod mobile app and web-based dashboard, you can customize how much battery is available for backup power and select three different modes, Backup, Time-of-Use, and Self-Supply, which allow you to choose how you use your battery’s energy use. Additional control features will continue to become available with over-the-air updates

The PowerPod needs an Internet connection to receive software updates and to communicate with the Electriq Power mobile app/web app for energy monitoring. A reliable connection is required to provide new product features over time. If its connection is temporarily lost, PowerPod can continue to operate with its most recent settings, but it should not be installed in a location without Internet

PowerPod 2 is available in 10kWh, 15kWh and 20kWh storage capacity configurations. The right size for your home depends on a few variables, including your electricity usage profile, how much solar is being paired with your PowerPod 2, and what your specific goals are for your home energy storage project. Your certified Electriq Power installer will help determine which size is best for you.

Yes, the AC-coupled PowerPod 2 can integrate with any existing solar system. It’s best to check with your certified Electriq Power installer to determine compatibility and configuration.

Yes, you can charge your PowerPod 2 from the utility grid and have backup power when the grid is down. Check with your installer to discuss the benefits of pairing solar with your PowerPod. We offer AC & DC coupled solutions and there is a benefit in exploring each when you consider adding storage to your home.

Electriq Power is on the cutting edge of home energy storage technology. PowerPod 2 represents the latest in-home battery technology and utilizes the LiFePO4 battery chemistry. This battery technology is safer, more reliable and longer-lasting when compared to other technologies on the market.

Generally speaking, yes, PowerPod 2 can be configured as a whole-home backup. This system features a greater output capacity that can handle the most common electricity demands from most homes. We recommend that you work with your certified Electriq Power installer to determine how you can manage your electricity consumption when the grid is down to prolong the usefulness of your PowerPod 2.

This is a common question and one without an exact answer. Many EV chargers allow the operator to reduce charging amps to a level that falls within the PowerPod 2 operating guidelines. You’ll want to work with your Electriq Power certified installer to determine if charging your electric vehicle with PowerPod 2 is a viable option for you.

PowerPod 2 offers many benefits to a homeowner when the grid is up, but when the grid goes down, you’ll be happy that you had a PowerPod 2 installed. There will be a seamless transition to battery power when the grid is down, PowerPod 2 will automatically change to “Back Up” mode. At this time, you’ll want to check your Electriq Power application to determine your battery state of charge and how your home is using electricity.

Solar Integration

Yes, the PowerPod can be integrated with your existing solar system using our AC-Coupled model. The PowerPod is compatible with most solar inverters.

Yes, the PowerPod can be used without the need for an additional string or micro-inverters with our DC-Coupled model.

Yes, the PowerPod is able to keep a home solar system running during a power outage and to recharge the batteries during extended outages. When more solar is being produced than can be used or stored, PowerPod is able to curtail the solar system and turn it back on when the energy can be used again.

For 7/7.6/8.6/9.6kW, you can connect up to 8 PV cables to PV terminals (4 MPPT trackers).

For 5kW/6kW, you can only connect 4 PV cables to PV terminals (2 MPPT trackers).

For additional system design questions, please contact us at www.electriqpower.com/contact.

Can PowerPod go off-grid?

Generator Integration

Not at this time.

Installations

The PowerPod Consists of three critical components: the batteries, the inverter, and the PowerHub. The PowerHub provides energy management, metering and monitoring functions for PowerPod. The Electriq PowerHub also includes communication functions and receives over-the-air updates for the system.

The PowerPod installation includes at least one PowerPod battery and Inverter, and standard electrical hardware as required by your particular installation and local electrical codes.

When configured in the 15 or 20 kWh configuration, the PowerPod battery enclosures can be mounted as single side-by-side units on a wall, or on the floor. When mounted side-by-side on a wall, PowerPod units must have sufficient clearance on each side for electrical connections and proper ventilation.

The PowerPod is rated for indoor and outdoor installation, and can operate within a wide range of temperatures, from -20°C to 55°C (-4°F to 131°F). At the high and low ends of this temperature range, the PowerPod will limit charge or discharge power based on battery cell temperature to improve battery lifespan. To optimize performance, avoid installing the PowerPod in locations exposed to direct sunlight or subject to sustained high or low temperatures. However, we recommend that the PowerPod be installed in a temperature-controlled climate such as a garage or a basement for optimal performance and lifetime.

While humidity and rain do not pose a risk, the PowerPod should not be installed in locations subject to flooding or near water sources such as downspouts, faucets or sprinkler systems. In order to maintain proper ventilation, the PowerPod should be kept clear of debris such as leaves and dense brush, and of accumulated snow.

The PowerPod does not currently have the ability to work with existing battery systems.

Functionality

In the event of a utility power outage, the PowerPod immediately disconnects the home’s critical load electrical system from the utility and restores power to the home. Whereas a traditional solar system typically shuts down during a grid outage to prevent any power from going back into the grid, because the PowerPod manages the grid connection, solar can continue to operate. The PowerPod is able to coordinate its charge and discharge based on home usage and solar production while curtailing solar production when necessary.

In Self-Supply mode, the PowerPod charges from the excess solar energy generated during the day, and discharges to power your home at night.

When solar is producing more power than the home is using, the PowerPod captures and stores that energy. When the home is consuming more energy than solar is providing, the PowerPod discharges enough energy to offset the home usage. If solar is producing more than the PowerPod can store, or the home needs more than the PowerPod can provide, the remainder can be exported or imported from the grid respectively.

The PowerPod is able to store solar energy when rates are lower, and discharge that energy to offset the home’s usage when rates are higher. The PowerPod prioritizes charging from solar energy instead of the grid in order to meet the requirements outlined by the Federal Incentive Tax Credit (ITC), which states that the battery must be charged by solar in order to qualify for the tax credit on solar and storage purchases. Using the Electriq Power mobile or web-based app, homeowners are able to customize a charge/discharge schedule based on the utility’s Time-of-Use rate plan.

As long as the PowerPod is connected to the Internet, homeowners can use the Electriq Power mobile app to monitor home energy system in real time and view energy usage history. During a grid outage, Internet is often still available with the PowerPod and homeowners are able to view the PowerPod’s status. If the Internet connection is lost, the PowerPod will continue to operate with its most recent settings, but will not be able to monitor operation or change settings until connectivity is restored.

Yes, the PowerPod can charge from the grid. However, if the PowerPod is charged from the grid instead of solar, it will negate the ability to receive the Federal Investment Tax Credit, which is a 30% credit. When PowerPod’s state of charge is below its backup reserve or when it is in Backup-only mode, it can charge from the grid.

Yes, the Powerpod can provide stored solar energy to an EV through your home electrical panel. However, there is no direct connection between the PowerPod and the EV wall connector. It is not recommended that an EV charger be connected to the critical load panel, either.

Backup Power

An average home uses approximately 20 kWh of energy per day. A small home may use as little as 10 kWh and a large home may use 40 kWh or more per day. The PowerPod, at its base level, provides 10 kWh of energy for backup power and can be scaled to 20 kWh. You can use the Electriq Power mobile app to monitor usage and conserve power to extend backup coverage for a day or more. Additionally, when the PowerPod is paired with solar it can continue to recharge and has the potential to run your home indefinitely.

The PowerPod can detect an outage, disconnect from the grid and bring power back to your home in a fraction of a second. Lights may flicker, but digital clocks should not reset. Unlike backup generators, the PowerPod can keep your appliances running without interruption.

The best way to extend your usage of the PowerPod during an outage is to limit the energy consumption of your home. You can do this by monitoring your use of non-essential or energy-hungry appliances like air conditioners, plasma TVs, hairdryers, and hot tubs.

If you exceed the PowerPod’s power (5 kW each) or energy (10 kWh each) capabilities, it will safely shut down similar to your home circuit breaker. We’ve taken precautions to make sure this does not happen by working closely with our installer network to ensure that the PowerPod is not overloaded when installing the system. If energy is depleted, and the grid has not yet returned, the PowerPod will automatically restart when the sun begins to rise the next day.

The PowerPod App

The Electriq Power app is available on the iTunes and Google Play stores. You can download the Electriq Power mobile app from your regular app store on your device. Please visit our YouTube channel for additional support videos and be sure to subscribe to stay up-to-date with our latest releases.

During the commissioning process, you will receive a welcome email that will prompt you to create an account from which you can log in.

Power Flow shows real-time power generated from your solar system, stored/discharged by the PowerPod, used by your home, and exported/imported from the grid. It can be accessed from the PowerPod’s home screen. You will have real-time visibility into your home energy system.

From the Real-time Power Flow display, select the timeline, to access the graph page, which shows historical power and energy usage. From there you can select the desired time period and access more data.

Select the ‘System’ tab on the top of the screen. Homeowners can select between three different modes: Backup, Self-Supply, and Time-of-Use, which allows you to select the mode that best fits any energy lifestyle. The PowerPod’s software will optimize for cost savings with the available energy available in the ‘Self-Supply’ mode.

Yes, all of the same information is available in the Electriq Power web app. Please visit dashboard.electriqpower.com

When installed with PV, the PowerPod is designed to charge from solar energy. If the solar system is not yet operational, the PowerPod will not be able to charge. If the solar system is operational and the system is in ‘Self-Supply’ Mode, the PowerPod will charge with any excess solar that your home doesn’t immediately use. Smaller solar systems sometimes do not produce more than what the home is currently using.

Power flow shows the instantaneous flow of power of the home’s energy system. On a typical day a combination of solar, grid, and the PowerPod may be powering the home’s loads. Solar energy may flow to the grid when the home loads do not need it and the PowerPod is full. When charging the PowerPod to its backup reserve level or in ‘Backup’ Mode, solar power will flow directly from solar to the PowerPod while grid energy is drawn for the home.

Ownership

PowerPod comes with a 10-year warranty. The warranty details can be found here.

The specifications for PowerPod can be here.

The PowerPod Installation Manual can be found here.